Terms & Conditions

Jaykhodiyar Jewellers — Effective date: August 9, 2025

These Terms & Conditions ("Terms") govern your use of Jaykhodiyar Jewellers' services, including purchases made at our showroom in Gundawadi, Rajkot and communications via the WhatsApp Cloud API. By contacting or purchasing from us you agree to these Terms.

1. Definitions

"We/Us" means Jaykhodiyar Jewellers. "You" means the customer or user. "Services" means sales, customer support, and communications provided by us, including via WhatsApp.

2. Orders & Pricing

  1. All prices are displayed in Indian Rupees (INR) and are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.
  2. We reserve the right to refuse or cancel any order for reasons including pricing errors, unavailable stock, or suspected fraud.

3. Payments & Refunds

  1. We accept payments as communicated at the point of sale (cash, bank transfer, UPI, card or other methods).
  2. Refunds and returns will be handled per our Returns Policy; generally refunds may be given for manufacturing defects subject to inspection and proof of purchase. Custom orders are non-refundable unless defective.

4. WhatsApp Communications & Messaging

  1. By initiating contact via WhatsApp or providing your phone number, you consent to receive transactional messages (order updates, confirmations) and, if you opt in, promotional messages.
  2. You can opt out of promotional messages by replying STOP or contacting us. Opting out will not affect transactional messages necessary to complete orders.
  3. We may retain message transcripts for customer service and order records. See our Privacy Policy for details.

5. Intellectual Property

All content on our website, product images, logos and documents are our intellectual property or used with permission. You may not reproduce or use them without written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Jaykhodiyar Jewellers will not be liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim related to the services will not exceed the amount you paid for the relevant product or service.

7. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Rajkot, Gujarat.

8. Changes to the Terms

We may change these terms from time to time. Material changes will be communicated and the revised Terms will include a new effective date.

9. Contact

If you have questions about these Terms or want to make a complaint, contact us at:

Jaykhodiyar Jewellers
Gundawadi area, Rajkot, Gujarat, India
Email: info@jaykhodiyarjewellers.com
Phone: +91 81408 45092